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Get your questions answered

Wondering how outsourcing with RemotelyScale.com works? FAQs has all the answers.

  • As your trusted partner in Business Process Outsourcing (BPO) and Virtual Assistance, RemotelyScale.com specializes in connecting businesses with highly skilled remote professionals.

    Our solutions are designed to help you:

    • Scale operations

    • Streamline workflows

    • Boost efficiency

    • Drive sustainable growth

    Whether you need support with administrative tasks, customer service, project management, or specialized expertise, our team delivers tailored services to empower your business.

    Let us handle the heavy lifting so you can focus on what matters most  growing your core business.

  • We are a legally registered business based in Newark, Delaware, with a primary address at:
    69 Omega Dr, Suite 240, Newark, DE 19713.

    Additionally, RemotelyScale.com operates through a registered Philippine counterpart, located at:
    2nd Floor, Egmedio Building, Corrales Ave., Cagayan de Oro City, Misamis Oriental, Philippines.

  • Our Hiring Process
    Step 1: Job Description Submission
    The business owner submits a detailed job description outlining the role, responsibilities, required qualifications, and any specific skills needed for the position.

    Step 2: Rate Agreement
    We work with the business owner to negotiate and finalize the hourly rate for the contracted professional, ensuring it aligns with industry standards and budget expectations.

    Step 3: Candidate Selection
    RemotelyScale.com provides a shortlist of pre-screened candidates tailored to the job requirements. The business owner then interviews and selects their preferred candidate.

    Final Step: Onboarding
    Once the business owner approves the selected professional, RemotelyScale.com facilitates onboarding immediately, enabling the contractor to begin work without delays.

  • At RemotelyScale.com, we serve a diverse range of businesses from solopreneurs and microbusinesses to small-scale real estate firms and beyond.

  • The entire process — from shortlisting candidates to initial and final interviews, and completing onboarding  typically takes around two weeks.

  • No, we believe in flexible contracts that empower you to scale your partnership with us  without any fees or penalties.

  • No, we do not charge any additional fees for these services.
    At RemotelyScale.com, administrative, HR, payroll, and IT support are all included at no extra cost, ensuring a smooth and hassle-free experience for our clients.

  • No, RemotelyScale.com does not charge any additional or hidden fees beyond what is outlined in your contract.
    We strictly adhere to the agreed-upon terms and prioritize full transparency in our partnership.

  • There are no upfront costs.
    Once the agreement and contract are signed, we will provide you with a shortlist of pre-screened candidates  completely free of charge.

  • 1. We monitor professionals through comprehensive timekeeping and HR services.
    2. We also assist professionals with their training needs and inquiries.

    3. RemotelyScale.com is not just a hiring company or agency; we are a community of working professionals dedicated to providing value-added services to our clients.

    4. Bank payments are processed as US-to-US transactions, eliminating the complexity often involved in international transfers.
    This ensures seamless, real-time processing, removing delays typically encountered when transferring funds from the US to the Philippines.

    Additionally, you’ll benefit from:

    • Competitive conversion rates

    • Simplified access to opening accounts

    5. RemotelyScale.com periodically offers free training sessions tailored to specific professions or fields of work.

  • We allocate 70–80% of earnings directly to professionals, dedicating only 20–30% to cover administrative costs, HR and payroll services, IT support, and training assistance. This balanced model fosters higher retention rates by ensuring professionals feel valued and well-supported for the long term.

    In contrast, most agencies allocate only 25–40% to professionals, leaving minimal resources for ongoing support.
    As a result, placements tend to be short-term, with professionals often leaving within months due to insufficient incentives and lack of support.

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